Last Updated: January 6, 2026
1. Introduction
WebPlusSupport (ABN 39 423 036 934) ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website webplussupport.com.au.
2. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or sign up for our newsletter. This may include:
- Name
- Email address
- Phone number
- Business details
We also automatically collect certain information when you visit our site, including:
- IP address
- Browser type and version
- Pages you visit and time spent
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Respond to your comments and questions.
- Process inquiries and send service-related emails via our provider, Resend.
- Internet usage monitoring and analysis of trends.
4. Third-Party Services
We use trusted third-party services to help us operate our business:
- Google Analytics: To analyze website traffic and user behavior.
- Azure Application Insights: For performance monitoring and diagnostics.
- Resend: For processing and sending emails (e.g., contact form submissions).
5. Cookies
We use cookies to improve your browsing experience, specifically for Google Analytics to track user interactions. You can set your browser to refuse all or some browser cookies.
6. Access and Correction
You may request access to the personal information we hold about you. If you believe any information is inaccurate, please contact us to update it.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@webplussupport.com.au
- Location: Williams Landing, Victoria, Australia